Occupational Certificate
Retail Manager Certificate
This qualification empowers Retail Leaders with strategic insights and practical skills to excel in the dynamic retail sector, fostering visionary leadership for navigating complex business challenges and customer demands.
What the qualification covers?
Occupational Certificate: Retail Store Manager (SAQA ID 91789) QCTO ACCREDITED 18 - 24 Month Learning Journey
Retail Leaders (Retail Store Managers) are at the forefront of navigating a multifaceted and challenging business landscape. They are tasked with steering through a myriad of factors, including evolving legislative and regulatory landscapes, elevated performance standards, and the demands of discerning customers.
This qualification is meticulously designed to bestwo participants with a profound and holistic grasp of the retail domain, encompassing the strategic knowledge, practical leadership skills, and hands-on experience with retail store operations. It aims to cultivate a group of leaders who possess not just an operational understanding, but a visionary perspective of the retail industry. NQF Level 6 (507 Credits)
Qualification Modules
- Retailing
- Customer Service in Retail
- Asset and Risk Management in Retail
- Retail Marketing
- Retail Management
- Retail Financial Management
- Communication in Retail
- Human Resource Management in Retail
- Logistics and the Supply Chain in Retail
- Manage people and relationships
- Manage operational processes
- Manage workforce planning processes
- Manage employee performance
- Plan and control service standards
- Build stakeholder relationships
- Plan and manage stock
- Price, merchandise and store stock
- Manage supplier performance and relationships
- Optimise stock performance
- Develop marketing and sales plans
- Develop and interpret financial documents
- Manage cash flow
- Work with financial accounts and business plans
- Manage and mitigate risk
- Manage assets
- Operational planning and implementation
- Human resources management
- Industrial relations
- Management of customer shopping experience
- Stakeholder engagement
- Stock management
- Supply chain management
- Sales management
- Marketing management
- Cash management
- Financial management
- Financial control
- Risk management
- Asset management
Qualification Objectives
Join our Retail Management Certificate training to gain the expertise needed to strategically oversee all aspects of retail operations, from workforce management and service standards to supplier relationships and stock management.
- Strategically manage retail operations, workforce, and service standards
- Cultivate stakeholder relationships and optimise supplier performance
- Drive stock management, sales, marketing and merchandise planning
- Develop and implement financial plans, manage cash flow and mitigate risks
- Oversee asset control and supply chain efficiency
Who will benefit from this qualification?
The Retail Manager Certificate training is tailored for retail managers, store owners, aspiring retail executives, and professionals seeking to advance their skills in managing retail operations, cultivating stakeholder relationships, and driving business growth.
- Retail Managers
- Store Owners
- Aspiring Retail Executives
