Occupational Certificate
Office Supervisor
This qualification hones the essential leadership skills needed to thrive as Office Supervisors, fostering junior management capabilities and enhancing understanding of management principles, to effectively transform learners into proficient supervisors.
What the course covers?
(SAQA ID: 118740) QCTO ACCREDITED 18 - 24 Month Learning Journey
This qualification equips aspiring leaders with the essential skills to excel as Office Supervisors across various industries. It is designed to cultivate leadership abilities at the junior management level, building upon the foundational skills acquired in office administration roles. The learning empowers participants with a robust understanding of management principles and practices, transforming them into knowledgeable and effective supervisors. NQF 5 (240 Credits)
Qualification Modules
- Role, functions, and fundamentals of Office supervision
- Role, Communications
- Internal controls in an office environment
- Provide planning support on recruitment, selection, and disciplinary processes
- Organising and coordinating work activities
- Coaching and mentoring personnel clerks, filing clerks and data capturers
- Handle communications within an office environment
- Handle conflicts and solve problems within an office
- Handle compliance to regulations and company procedures
- Perform financial controls and reporting
- Recruitment, selection, and discipline maintenance support
- Scheduling and coordination of activities
- Coaching, mentoring and team building
- Communications
Conflict resolution in an office - Office internal controls
- Office Financial controls
Course Objectives
Embark on our comprehensive Office Supervisor course designed to equip you with essential skills for effectively managing office operations.
- Provide planning support on recruitment, selection and disciplinary processes
- Organise and coordinate work activities
- Coach and mentor personnel clerks, filing clerks and data capturers
- Handle communications effectively within the office environment
- Manage conflicts and solve problems within the office
- Ensure compliance with regulations and procedures
- Perform financial controls and reporting for the office
Who will benefit from this course?
This course is ideal for aspiring office managers, administrative professionals, team leaders, and individuals seeking to enhance their skills in office management and administration. It’s also beneficial for those already in managerial roles who wish to further develop their competencies in coordinating office activities, managing personnel, handling communication effectively, and ensuring regulatory compliance.
- Aspiring Office Managers
- Administrative Professionals
- Team Leaders
